Privacy Policy
At Joint Genesis, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website https://canada-jointgenesis.ca and purchase our products. By using the Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Personal Information
When you purchase a product or register on our Joint genesis official Website, we may collect personal information such as your name, email address, mailing address, phone number, and payment information.
1.2 Non-Personal Information
We may also collect non-personal information about your visit to our Joint Genesis Official Website, such as your IP address, browser type, referring/exit pages, and operating system. This information is used to analyze trends, administer the site, track user movements, and gather demographic information.
2. How We Use Your Information
2.1 Personal Information
We use your personal information to:
- Process your orders and provide customer service.
- Send you confirmation emails and updates about your order.
- Respond to your inquiries and provide support.
- Send you promotional offers and newsletters (you can opt-out at any time).
2.2 Non-Personal Information
Non-personal information is used to improve the functionality and user experience of our Site, as well as for analytical purposes.
3. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our Joint Genesis Site. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of the Site.
4. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
5. Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt-out of receiving promotional emails from us.
- Withdraw your consent for us to process your data (where we rely on your consent).
To exercise these rights, please contact us at [email protected].
7. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked sites you visit.
8. Children's Privacy
Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
